Fixed Part payments no longer look like a fresh bill
When a bank transfer does not match an order total, the payment tab now marks it as under review and tells you not to pay again while our team reconciles it.
Founders at work
The founders build Swagloop hands-on. This is the log: every customer-facing feature and improvement we ship, with dates and the person who shipped it.
When a bank transfer does not match an order total, the payment tab now marks it as under review and tells you not to pay again while our team reconciles it.
You can now permanently delete your Swagloop account from My Account. The page explains what is removed, what must be retained for orders and tax records, and asks for your password before deletion.
Visitors can now try two AI curations before logging in, with two complete pack options shown from each result. The brief form catches missing details earlier, and suggestions stay closer to the occasion and budget.
We now email you when an order status changes or a payment is ready, with the order number and next step in the message. Updates are queued safely so a brief email outage does not lose them.
Shared proposals now keep the PDF download button in reach on small screens, show the current product images, and lay out products and pricing without sideways scrolling.
Your dashboard and each order now show the courier tracking number, latest location and activity, estimated delivery date, and a link to the courier's tracking page.
Orders, proposals and invoices now list shipping charges and shipping tax separately, so the grand total is easier to check before approval and payment.
Start with a festive redemption template, then swap in your logo and words before sending it to recipients. New artwork themes make the finished page feel ready for the occasion.
Everything Swagloop can do — AI-curated packs, ordering from Claude or ChatGPT, gift-choice redemption links, transparent GST pricing — now lives on a single page.
New accounts get a short walkthrough of the dashboard, pointing out where orders, packs and quotes live. It runs once, you can skip it at any point, and it works with a keyboard and a screen reader.
Recipients now see full product descriptions and image galleries while they choose, and a single-pack gift lists everything inside the pack. Senders who already hold delivery details can skip address collection when sending.
Size charts open in a dialog instead of a new tab, product options and pack imagery are tidier, and products without published pricing now show Coming soon instead of an add to cart button that could not be priced.
The Diwali page now has a dedicated hampers rail, budget bands so you can shop by spend per person, and a shorter path to request a quote.
Skip the password: sign in with your fingerprint, face or a security key, straight from the login page. Add and manage passkeys from My Account; your password keeps working as before.
Product and pack imagery now ships in modern formats with tighter compression. Browsing feels quicker, especially on mid-range phones on 4G, where most orders actually happen.
A fault that could stop pack suggestions from appearing has been fixed, and curation now recovers on its own instead of showing an error. If a brief failed for you recently, try it again.
A dedicated Diwali category alongside the festive landing page, so you can browse festival-ready packs and products in one place well before the season starts.
status.swagloop.com shows whether the platform is up right now, linked from the footer of every page. If something is ever down, you can see it there before writing to support.
Every order now shows its shipments and where they are, right on your dashboard. No more emailing us for a status update.
Send recipients a private link and let each person pick their gift and enter their own delivery address. You stop collecting sizes and addresses over spreadsheets; we handle the rest.
Turn a curated pack into a proposal page you can share with stakeholders by link: items, per-unit pricing and totals laid out for a decision, not a sales pitch.
Our team can now edit the details of a placed order directly, so a correction you phone in (quantities, addresses, artwork) is applied in minutes, not re-keyed through a new order.
Festive corporate gifting gets its own home at /diwali: curated hampers and branded gifts with the same 25-unit minimum and visible lead times.
A proper About page with the people who curate, build and ship your orders. Corporate gifting runs on trust; you should know who you are buying from.
A plain-language policy covering defects, shortages and credit notes on bulk orders. The terms were always fair; now they are written down where you can read them before you pay.
Pay by card or UPI through Razorpay, or by bank transfer with payment details on the order. GST invoice included either way.
New internal tooling for creating orders, managing the catalog, and handling your logo artwork. You do not see it, but you feel it: quicker quotes, quicker changes, quicker dispatch.
Swagloop MCP lets tools like Claude and ChatGPT search our catalog and assemble packs on your behalf. If your team plans gifting inside an AI assistant, it can now order through one too.
The homepage and product catalog were redesigned around the packs themselves: cleaner layout, real photography up front, and product pages that get to price and lead time quicker.
Curation rebuilt end to end: describe your brief in a sentence (team, occasion, budget per head) and get four ready-to-ship pack options from our vetted catalog. The front door of Swagloop.
Attach your logo files right on the order details, so production starts from the artwork you actually want on the merch.
The first cut of our curation flow: describe what you need and get pack suggestions assembled for you instead of browsing the whole catalog.
The storefront now renders on the server before it reaches your browser: quicker first paint on mid-range phones, and links that unfurl properly when shared.
Past and in-flight orders listed on your dashboard, with a detail view for each. No digging through email threads to find what you ordered.
The full order flow, from cart to confirmation, now works end to end on the platform. No back-and-forth over email to get an order in.
Browse individual swag products with bulk pricing, and open any product to see the details before adding it to an order.